divi header layout translation not working

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

Tagged: Compatibility, Exception

This topic contains 6 replies, has 1 voice.

Last updated by nellyC 17 minutes ago.

Assisted by: Itamar.

Author	Posts
July 4, 2025 at 6:36 am #17199833
nellyC	Background of the issue: I am trying to translate a split test CTA button text on a Header layout using WPML on my site hidden link. Symptoms: The Divi header layout translation is not working. Questions: The text on Chinese did not translated. It still showing on English.
July 4, 2025 at 7:17 am #17199982
nellyC	Our site is over 500MB, and Duplicator is not support, could we try other backup plugin, like All in one migration?
July 6, 2025 at 8:47 pm #17205587
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I'll continue to help you with this issue. Yes, a copy of your site with the All-in-One Migration plugin is also a good option. You can upload it to a service like Google Drive or Dropbox and share the link with me. For this, I'll enable private messages for the following reply. Regards, Itamar.
July 7, 2025 at 7:18 pm #17211061
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Access to the Google Drive folder was denied. I requested access. Please approve it and reply here. Regards, Itamar.
July 8, 2025 at 1:37 am #17211518
nellyC	Hi, Access to the Google Drive folder has been granted.
July 10, 2025 at 4:30 pm #17225036
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I checked the copy of your site on my local server, but unfortunately, I was unable to resolve the issue with the button text in the header. By the way, I can see that in another section you solved this issue. Please see the attached screenshot. Can you try the same method that helped there also on the header? In any case, I've escalated this issue to our second-tier supporters. Regards, Itamar.
July 11, 2025 at 1:16 am #17226108
nellyC	Hi, The method used in the screenshot section cannot be applied to the header CTA button, as the button is currently part of an A/B test (Divi Split Test). Thank you for escalated this issue to second-tier supporters.