This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's website is in English and Chinese, and they are using WPML to manage translations. They observed that WPML creates a separate Chinese version of every English web page and product, which automatically appears when switching to Chinese. However, the layout of the copied web page does not fully match the English version, requiring significant adjustments.
Solution:
We confirmed that WPML indeed creates a separate version of the primary language page for translations. For instance, the English homepage at https://365onsale.com/ will have a Chinese counterpart at https://365onsale.com/zh-hans/. This setup means that in the backend, there are two versions of the homepage, each in a different language. To understand more about why WPML operates this way and its benefits over other plugins, you can read our comparison guide here: https://wpml.org/home/comparing-wpml-free-paid-alternatives/.
If this solution does not fully address your issue or seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
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