[Resolved] I want to reset all the translated versions
This thread is resolved. Here is a description of the problem and solution.
Problem: The client has translations in .po/.mo files within the languages directory of their child theme and wants WPML to use these translations instead of its own.
Solution: We recommended ensuring that the translation file names match the language locale. The client can verify the language locale by navigating to WPML >> Languages >> Edit Languages. We provided a link to the WordPress developer documentation for further guidance on using
If the solution provided here does not apply or is outdated, we suggest opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum: https://wpml.org/forums/forum/english-support/.
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I have a serious problem. I created a page in English that uses a custom profile. One of my collaborators modified the page in Italian with Elementor, effectively creating a different page. I want to delete the Italian page and use the English one with the translation done by WPML, but if I delete the Italian page, it doesn't display it even though I have translated all the strings with the advanced editor. If I restore it, it still keeps the two pages misaligned. I want to reset all the translated versions so that they only use WPML. How can I do this?
OK; it partially worked. That is some text are in Italian and in English, but NOT the text that are in the Page Template and that use as requested __() and _e() for loading texts in text domain. Note that text domain works fine for all other pages. It looks like the WPML is loading the tempale as in English even if other languages are used.
There are several things I don't understand about the coexistence between WPML and the .po files for my child theme and the parent theme.
Q1. Does WPML use the text domain of the child theme for both pages and, more importantly, templates?
Q2. In WPML->Theme and plugin localization, there's an option to "Automatically load the theme's .mo file using 'load_textdomain'". But I already load the text domain in functions.php. So what happens if I enable it? Does it load it twice? And does it load only the child theme's or also the parent theme's?
Q3. If I scan the child theme in WPML->Theme and plugin localization, how can I tell it to "FORGET". Don't translate it yourself but use the .po files? It seems that once the string scan is done, there's no way to go back.
2. Scan the parent/child theme from WPML >> Theme and plugins localization page.
3. Go to WPML >> String Translation, search for these strings, and add the translation.
4. If the above steps don’t help, please try the below procedures:
4.1. Go to the WPML >> String Translation page and in the Auto register strings for translation section, enable the ‘Look for strings while pages are rendered’ option.
4.2. Re-visit the page on the front end where the string appears.
4.3. Re-visit the WPML >> String Translation page and search for that string.
4.4. Translate the string.
4.5. After translating the string, uncheck the auto-registration option.
I already use __("....", 'astra-child') and _e(...) / _n(...) in all my theme and I ALREADY have all those strings translated in all languages in .po /.mo files in languages subdirectory of my theme. I do NOT WANT that WPML translates those strings but it should use my translation file.
PS My child theme already load its text-domain as well as the parent theme load its text-domain in they functions.php. WPML should simple let WordPress to use those strings.
Could you please try to follow the below steps to see if they resolve the issue:
1. Please go to WPML >> Theme and Plugins localization page.
2. Enable the "Automatically load the theme's .mo file using 'load_textdomain'” option.
3. In the "Enter textdomain:" field, ensure that you have included the textdomain for the Astra theme, which is "astra" or “astra-child”
4. Save the changes.
5. Go to the WPML >> Support > Troubleshooting page
6. Press the "Show custom MO Files Pre-generation dialog box" button.
7. A popup will appear after the page loads. In the popup, you will find a button named "Generate .MO files." Click on it and wait for the process to complete.
8. Once finished, clear both the site and browser caches, and then check the frontend.
If the above steps don’t help, you should be able to import the theme/plugin translation from WPML >> String Translation > Import / Export .po file section as you can see in the attached screenshot.
Done, but it did not work. IMporting is not a great option because I continuosly update .po files. I do not want to import po files every time I change even a single string. I simply want that po files are honred. Furthermore, in this way I can specify only astra-child. What's about the parent theme? That is "astra"?
Okay, I’ve tried the same steps on a fresh WP site with the Astra theme and it seems to be loading the correct translation as you can see in the below posts:
Default language post: hidden link
Translated language post: hidden link
Here is an Autologin URL of the fresh WP site: hidden link
Could you please try to replicate the issue here and let me know how it goes?
Thank you for cereating a sandbox. Good news: I was able to reproduce the problem.
Go to
hidden link
You will see a profile page. All the texts in that page are hardcoded in the profile template page. Of course I used gettext functions like __("text", 'astra-child') and of course I load the text domain and you can find the corresponding Italian and Chinese PO files in languages subdirectory of child theme.
If you switch language, the menu is changed but all texts inside the page are still in English. They should switch to aItalian or Chinese. Of course, I do not want to load those texts in WPML database, but keep them in child theme PO file and I do not want to IMPORT PO files because they continuosly change while I am developing the theme.
I hope this will help you to troubleshoot the problem.
Thanks for replicating the issue at the fresh WP site.
1. I went to WPML >> Theme and plugins localization page and noticed that the astra-child theme domain has not been added yet in the “Enter textdomain” field as you can see in the attached screenshot.
2. I’ve tried to search frontend strings in child theme files and it seems they are not wrapped in the gettext function as you can see in the attached screenshot.
3. I’ve downloaded it.po file from the child theme and tried to search these highlighted strings and it seems they have not been added yet in that file.
Could you please try to fix these issues or please let me know if I missed something?
That was the old version of file. I do not know why it was still there. Anyway, I fixed it and now all strings are wrapped by gettext functions.
It does NOT work yet. I also changed astra to astra-child in theme customizing options.
I added anothe page based on Model Template but it does not show anything. I was wondering if there is any rule in your sandbox preventing PHP to load JSON files.
