Issue with escalating ticket

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Author	Posts
June 23, 2025 at 12:42 pm #17160342
ana test101	Background of the issue: I need to test the issue with escalating tickets to the next support tier. Symptoms: Questions: How can I escalate tickets to the next support tier? What steps should I follow to test ticket escalation?
June 24, 2025 at 1:06 pm #17165180
Ivan Maričić Supporter	Seems to be working ok