Page redirected too many times

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 14 replies, has 1 voice.

Last updated by Shekhar Bhandari 17 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
April 2, 2026 at 7:35 am #17945024
siew-funC	The translated pages won't load, and ERR_TOO_MANY_REDIRECTS keeps appearing
April 2, 2026 at 1:29 pm #17946210
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00)	Hello there, Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. This issue appears to be the one mentioned in the page below: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/ Please make sure to have a full website backup, and apply the shared fix. If that does not help, one of my colleagues will soon come to continue support.
April 6, 2026 at 1:03 am #17950486
siew-funC	I followed the steps as suggested, but the same error remains.
April 7, 2026 at 7:00 am #17952714
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks
April 8, 2026 at 2:43 am #17955424
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Can you also provide me the url where I can see the issue? Thanks
April 9, 2026 at 1:07 am #17957800
siew-funC	Please take a look at Events/Worskhop page for Chinese and Malay language. Event/workshop page Chinese language hidden link Event/workshop page in Malay language hidden link Firstly, the text for each translation didn't happen. Secondly, when clicking on any of the event, the redirected error comes up. See attached image.
April 9, 2026 at 1:45 am #17957821
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello 😊 Regarding the redirection issue, the URL slug translations were configured elsewhere, which caused the problem. I updated the setting by going to WPML → Settings → Post Type Translations and set the event slug to "event", and it’s now working correctly. Could you please check on your end? I recommend translating the slug from the same location as well:(https://wpml.org/documentation/getting-started-guide/translating-page-slugs/) As for the text issue, please make a small change on the original Events page and then complete the translations. This should resolve the problem. Looking forward to your reply. Thanks!
April 10, 2026 at 1:51 am #17960920
siew-funC	Hello, Thanks, the page is able to load now and the error message is no longer displayed. However, I am still only seeing English on the Events page after I select a different language. I have changed the translation on the events, but the issue remains.
April 10, 2026 at 3:32 am #17960978
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I completed the template translations here and it's working for me, can you please check and confirm. hidden link Thanks
April 13, 2026 at 1:38 am #17964468
siew-funC	Hi, It doesn't seem to reflect? It is correct on the Advanced Translation Editor, but the title doesn't change when I switch language. Please see image attached.
April 13, 2026 at 6:07 am #17964676
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, Could you please install this plugin and check if it resolves the issue? https://wordpress.org/plugins/events-manager-wpml/ I look forward to your response. Thank you.
April 14, 2026 at 12:34 am #17967214
siew-funC	Hi, I got an error message "Plugin could not be activated because it triggered a fatal error."
April 14, 2026 at 8:43 am #17967823
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, That’s a bit unusual—since both plugins are developed by the same author as WP Event Manager, they should ideally work together. It seems like this might be a compatibility issue. I’ve set up a public demo site—could you please install WP Event Manager there and create a sample event? This will help us investigate the issue more effectively. Sandbox URL: hidden link Looking forward to your response. Thanks
April 15, 2026 at 1:29 am #17970149
siew-funC	Hello, It is the same error when I tried to install the plugin on the demo site. Please see attached image.
April 15, 2026 at 3:08 am #17970201
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, For now, please skip that plugin and install WP Event Manager instead. After installing, kindly create a sample event so we can investigate the issue more effectively. Let’s proceed without that plugin for the time being. Thank you.