Page Translation Disappears – German Version Missing

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Exception

This topic contains 7 replies, has 0 voices.

Last updated by Shekhar Bhandari 2 days, 14 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
July 3, 2025 at 7:47 am
Christian	Background of the issue: I am trying to maintain a multilingual website with German as the primary language and English as the secondary language. The pages are linked accordingly. However, the German page translation has repeatedly disappeared without any changes being made. This is the link for the old ticket: https://wpml.org/forums/topic/page-translation-disappears-german-version-missing/. The issue can be seen on this page: hidden link. Symptoms: The German version of the page disappears while the English version remains visible. I have to restore the German version from a backup each time this happens. Instead of seeing the German version, I get English for both languages. Questions: Why does the German page translation keep disappearing? How can I prevent the German version from disappearing in the future?
July 3, 2025 at 8:13 am
July 3, 2025 at 12:01 pm #17197103
Christian	The Problem is also now here: hidden link -> The English Version is not visible hidden link ,hidden link, hidden link -> German is not visible The Problem is growing!
July 4, 2025 at 6:41 am #17199893
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I am checking the following page for monitoring and until now I haven't see the changes. hidden link I will keep monitoring. Thanks
July 4, 2025 at 7:45 am #17200146
Christian	Hey, The page you are monitoring is already incorrect, as I mentioned before. It should be in German language, but it's showing the English language! hidden link -> German Version but showing English hidden link -> English Version
July 4, 2025 at 9:18 am #17200638
Christian	FYI: We have now restored an older Version of our Website to retrieve the Translation. Please, we need to fix this Problem ASAP! Please monitor the pages. The Problem will come again
July 4, 2025 at 9:22 am #17200660
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Sure, can you also create a test site where we will disable everything without WPML, this will help us figure our if it's a conflicts with some plugins? Further, I would suggest you to install logger plugin like https://wordpress.org/plugins/wp-crontrol/ Thanks
July 4, 2025 at 9:31 am #17200738
Christian	It's not Possible to create a website now and I have installed the Plugin
July 7, 2025 at 5:10 am #17206050
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I just checked the pages and they are still showing correctly. I would suggest me to update further when the changes happen. Thanks