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Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 2 replies, has 1 voice.

Last updated by Andrey 1 day, 18 hours ago.

Assisted by: Andrey.

Author Posts
January 10, 2026 at 4:02 am #17717662

wanniC

I have active pay-as-you-go, why the dashboard ask me to pay 100?

January 10, 2026 at 4:14 am #17717694

wanniC

Your AI said this is a mechanism of WPML, but why I didn't see any regulation in your website even in the page of pay-as-you-go? should I pay this 100?

January 10, 2026 at 4:43 pm #17718306

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

There are two safety limits that prevent you from accidentally spending too much and protect us from fraud. These limits occur the first time you spend €100 and €4,000 in one month. If you reach these limits, you will be asked to pay before you can continue translating. At the end of the month, the amount you paid will be deducted from your invoice.

You can read more about the Safety limit here https://wpml.org/home/terms-and-conditions/#pay-as-you-go-for-automatic-translation