The WPML plugin cannot connect to wpml.org
WPML needs to connect to your server to check for new versions and security updates. Something in your network or security settings is preventing this. Allow outbound communication with wpml.org to remove this warning.
"PMCS Caught WPML\PHP\Auryn\InjectionException: Detected a cyclic dependency while provisioning WPML\UserInterface\Web\Infrastructure\WordPress\Events\Item\WordCount\OnStringRegisteredInPackageListener in /home/u792892818/domains/minasdabahia.com.br/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/wpml/lib/Php/Auryn/Injector.php on line 345"
Thanks for sharing the details. In this case, it's best to re-register the website. Please follow these steps:
1. Go to wpml.org/account/sites and remove the website from the list;
2. Add it again and copy the newly generated key;
3. In your website's admin panel, go to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site";
4. Register the website again, with the key you copied in step #2;
That should do the trick. Let me know if the errors disappear after that.
I understand your frustration, but I don't fully know the precise cause to the issue yet, and need you to check/test a few things. I appreciate your patience and cooperation here.
I've checked your account, and noticed that you have an end-user account, meaning that this website was transferred to you. In this case you're not possible to re-register the website. I'll need to escalate this.
I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.
The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.
I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.
IMPORTANT
Please make a backup copy of the site files and database before giving us access.
- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:
I was able to access, thanks for sharing. We can proceed in English.
I've escalated this issue, and will get back to you as soon as I have a feedback from my colleagues. I apologize for the inconvenience, and thank you for your patience.
I'm not sure I understood your last 2 messages. If you have other issues you wish to discuss, please create a new ticket for them. Due to our policy, we can only handle one issue per ticket.
Now, about the website registration key: the website was registered as hidden link, however the actual domain is hidden link (without the initial www). We fixed it, re-registered and now everything should be up to speed. Can you please check and confirm?
Ative o plugin de tradução de strings "WPML" para converter os valores das configurações do Rank Math em diferentes idiomas.
Use the "WPML" string translation plugin to convert the values of Rank Math configurations into different languages.
"The behavior you’re seeing is expected. As an end user, the website will not appear on the “Manage Sites” page.
In fact, that page is intended for developer-level (main WPML accounts, not end users) access only. In this case, the client likely accessed it via a direct link that was previously shared because end-users don't actually have access to it. 🙂
All the necessary information to manage the site is available in the account page, including:
Email
Domain URL
Site key
These details are enough to manage the setup. Also, the site is already using Pay-as-you-go so they can't assign credit packages do it."
Everything should be in order now, as per your settings. As for the messages on the dashboard, I checked the website, and it's not there.
