String not detected for translation

This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is attempting to translate the strings "Geschichte", "Ziele", and "Konzept" on their webpage, but these strings are not being detected for translation. This issue is likely due to the strings being added through a custom Elementor widget that lacks WPML language configuration.

Solution:

We recommend creating a WPML language configuration file for your custom Elementor widget to enable translation. You can find detailed guidance on how to do this by visiting the following documentation links:

Ensure to back up your site before making these changes.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Not WPML issue

This topic contains 5 replies, has 0 voices.

Last updated by Bigul 10 months ago.

Assisted by: Bigul.

Author	Posts
May 31, 2025 at 12:01 pm #17094099
beatA	Background of the issue: I am trying to translate the strings "Geschichte", "Ziele" and "Konzept" on the page hidden link which originates from hidden link. Symptoms: String not detected for translation. Questions:
May 31, 2025 at 7:00 pm #17094653
Bigul	Hello, Welcome to the WPML support forum. I will do my best to help you resolve the issue. Have you added these strings using a custom Elementor widget? If so, the widget is likely missing WPML language configuration, which is necessary for proper translation. To fix this, you will need to create a WPML language configuration. Please refer to the following documentation for detailed guidance: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ https://wpml.org/documentation/support/language-configuration-files/overriding-language-configuration-files/ Please try it after a site backup and let us know your feedback. -- Thanks! Bigul
June 3, 2025 at 7:44 am #17100543
beatA	Hello Bigul, I'm having trouble to register the widget. I have two questions: 1. Can you please mark my next answer as private so I can send you the elementor_data JSON aswell as access details to the dev site? 2. Unrelated to this ticket but still relevant: Can you please remove the Loom Links from our other ticket https://wpml.org/forums/topic/formatting-breaks-making-texts-translatable/ as they show sensitive data? With best regards
June 3, 2025 at 1:32 pm #17102616
Bigul	Hello, Thank you for the updates. It will be easier to follow the steps suggested in the articles below after installing our Multilingual Tools plugin. https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/#register-custom-elementor-widget-for-translation https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ If you are still having the problem, please fill in the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link Please note that the links shared in the tickets are only visible to the person who created the ticket and forum moderators like us. Refer to the attached images for more details -- Thanks! Bigul
June 4, 2025 at 6:33 am #17104515
beatA	Hello Bigul, regarding the main issue: This solved my issue. Regarding the loom link: The loom link in the "quick solution" of the ticket is also visible when not logged in. With best regards
June 4, 2025 at 9:27 am #17105539
Bigul	Hello, Thank you for the updates. Happy to know you are getting the expected results I have updated the Quick Solution of your previous ticket. Please check it now: https://wpml.org/forums/topic/formatting-breaks-making-texts-translatable/ -- Thanks! Bigul