This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 8:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 8:00 – 12:00 | 8:00 – 12:00 | - |
- | 14:00 – 17:00 | 14:00 – 18:00 | 14:00 – 18:00 | 13:00 – 17:00 | 13:00 – 17:00 | - |
Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Known issue
This topic contains 0 replies, has 0 voices.
Last updated by jeppeK-2 2 days, 9 hours ago.
Assisted by: Bruno Kos.
Author | Posts |
---|---|
February 3, 2025 at 8:12 am #16661286 | |
jeppeK-2 |
Background of the issue: Symptoms: Questions: |
February 3, 2025 at 1:02 pm #16662778 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Here is the sandbox: On this sandbox, can you set the checkout and cart through the blocks in the same way it is set in your website? Let's see if Finnish translation will show up, given that they should be translated in hidden link |
February 4, 2025 at 8:26 am #16665195 | |
jeppeK-2 |
The translations work fine in this sandbox. But they do not work in my site, why is that? I have a staging site that I can give you access to. |
February 4, 2025 at 9:02 am #16665395 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Please include WordPress and FTP credentials for the staging site. I marked your next reply as private so that you can safely add these. |
February 5, 2025 at 8:07 am #16669252 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Can you install https://wordpress.org/plugins/wp-file-manager/? I'd like to try something - to remove mo/po files from your site and add those from the Sandbox to see if that's where the issue is. |
February 5, 2025 at 11:02 am #16670456 | |
jeppeK-2 |
Done! |
February 5, 2025 at 11:42 am #16670666 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
It looks like File Manager will not work, probably blocked by the host as I get HTTP error 500 on hidden link. Can you provide me with FTP instead? |
February 5, 2025 at 11:44 am #16670750 | |
jeppeK-2 |
Looks like there is another file manager installed which works. Please see hidden link |
February 6, 2025 at 7:44 am #16673759 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
If we change locale here hidden link, to match the translation file it works. hidden link Would this work for you? |
February 7, 2025 at 8:09 am #16678171 | |
jeppeK-2 |
Perfect, that works! I had no idea. Thank you. While I have you: I cannot find a way to translate the "sub heading" that I have added below EU VAT number in checkout. The string "Kun for EU-virksomheder. Ellers skal du lade stå tom." This does not show up in the "translate to english" popup as opposed to other custom text that I add. Can you see why? |