This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported an issue where the system hung with the message 'unable to retrieve job details' after applying a workaround for a previous problem.
Solution:
We suggested that this might be a temporary issue. As a first step, we recommend checking for any recent errors or warnings related to WPML:
- Look in the wp-content/debug.log file (if debugging is enabled)
- Visit WPML >> Support >> Advanced Translation Editor >> Error Logs to review any recent errors.
Additionally, if the problem remains, please try the following steps:
- Go to WPML >> Translation Management >> Translation Jobs
- Cancel the translation job for the affected page
- Go to Pages >> All Pages
- Please make a small change to the original page and save it
If the issue persists and the provided solution does not resolve the problem, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/translation-queue-could-not-be-loaded/
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 WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00) |
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