Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/
Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 13:00 9:00 – 13:00 9:00 – 13:00 8:00 – 12:00 8:00 – 12:00 -
- 14:00 – 17:00 14:00 – 18:00 14:00 – 18:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: 

This topic contains 33 replies, has 2 voices.

Last updated by Bruno Kos 2 weeks, 1 day ago.

Assisted by: Bruno Kos.

Author Posts
October 23, 2024 at 5:56 am #16319922

yusukeI-2

Background of the issue:
I am trying to resolve an issue with automatic translation in WPML on my site hidden link. I have followed the guided article for the issue but was unable to resolve it. I am attaching the error capture that occurred.

Symptoms:
The translation of text with line breaks is not reflected when automatic translation is applied.

Questions:
Why is the translation of text with line breaks not reflected?
What steps should I take to resolve this issue?

October 23, 2024 at 6:20 am #16319972

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Here is the ticket now. Can you please try the following:

1. Go to the top right corner of the WPML Advanced Translation Editor.
2. Click the gear icon and disable the option “I prefer bigger segments.”
3. Close the editor and send the page to translate again via **WPML > Translation Management**.
4. Open the original page in WordPress.
5. Make a minor change to the content and resave it, remove this change and resave.
6. Open in translation editor and resave the translation.

For more details on this issue, you can refer to the official WPML documentation here: [WPML Errata on Line Breaks](https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/).

October 23, 2024 at 6:29 am #16319980

yusukeI-2

Thank you for creating the ticket.
I will check it out.

October 23, 2024 at 6:53 am #16320058

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Ok, let me know if you have any questions.

October 23, 2024 at 7:43 am #16320282

yusukeI-2

I have tried updating WPML and the errata but it did not resolve the issue.

Please create a private ticket so we can invite you to our development environment to help us investigate.

October 23, 2024 at 10:32 am #16321304

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Your next reply is set as private.

And let me know for which page it happens, one example page will do. Also send me images to show me where line breaks don't work properly.

October 23, 2024 at 12:05 pm #16321560

yusukeI-2

Thank you, I will summarize the subject page information.
Please wait a moment.

October 23, 2024 at 12:07 pm #16321562

yusukeI-2

Sorry, you only had one entry form on the subject page.
I sent my reply by mistake.
Please set up the input form for the subject page again.

October 23, 2024 at 1:20 pm #16322028

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Your next reply is set as private.

October 24, 2024 at 4:08 am #16324130

yusukeI-2

I have sent you the information in the form.
It doesn't seem to show up in this thread, am I properly behind?

October 24, 2024 at 8:25 am #16324897

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

For hidden link I get "ERR_NAME_NOT_RESOLVED", is the URLS perhaps incorrect?

October 24, 2024 at 9:50 am #16325392

yusukeI-2

You may need to switch hosts.
Please configure your hosts settings below.

hosts
162.43.103.141 dev-wpml.taiyokogyo.co.jp

October 24, 2024 at 12:20 pm #16326130

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I have denied access.

access denied.jpg
October 25, 2024 at 1:33 am #16328740

yusukeI-2

OK, I will check the cause.

October 25, 2024 at 3:03 am #16328886

yusukeI-2

IP address restriction seems to be in effect.
Can I ask for your IP address?