[Resolved] 504 errors when updating Formidable forms

Hi,

Welcome to WPML support. By updating Formidable forms you mean from the front end you edit a form and save? Or you mean updating the Formidable forms plugin?

What I can suggest at this time is to update WPML main plugin to version 4.8.5 as it has many perofrmance related updates:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update WPML and its addons there.

For more information:
https://wpml.org/faq/install-wpml/#automated-updates

Also you will need to increase the PHP memory limit that your WordPress installation uses as you have many plugins.

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

And finally, please do as follows:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > WPML > Support > Troubleshooting (link)".
- Click the Optimize String Translation table option.
- Do not touch other buttons.

Thanks.

Hi,

Thank you. One other suggestion and after that I will need to ask for staging website login information.

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. WPML Multilingual CMS
. WPML String translation
. Formidable Forms
. Formidable Forms Multilingual
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.

Please give the staging version login info and not the live website so we can do troubelshooting wiht no problem.

Make sure you set the next reply as private.

And finally, We need to ask your permission to copy your website to our server if needed.

Thanks.

Ok I managed to deactivate all the plugins except WPML Multilingual CMS, WPML String Translation, Formisdable Forms, Formidable Forms Multilingual.

Now changing form works with no issues.

This shows that there is not an ingerit issue when it comes to the WPML usage. The issue is that there are many plugins on your website and the hosting sever fails to respond to all of them.

Thanks.

Hi,

There are usual methods available for performance boost that you can check here:

https://wpml.org/tutorials/2022/03/boosting-the-performance-of-your-multilingual-wordpress-site/

But with your website it is better that you ask for a higher tier of hosting resources if your hosting service company has such tiers.

Thanks.