Background of the issue:
I am trying to use automatic translation with 'Different engine' -> DeepL to translate a Danish post to English or French. The issue can be seen on this page: hidden link
I have tried all the troubleshooting with "Cancel in-progress automatic jobs" and more but every time i try to translate it gets stuck.
Symptoms:
The translation process gets stuck with a 'gear' icon, and I receive an error in the 'Advanced Translation Editor Error Logs': 'The xliff file could not be read.'
Questions:
Why is the automatic translation stuck with a 'gear' icon?
What does the error 'The xliff file could not be read' mean?
Please let me know once you have checked if you are using Object cache and if any firewall is blocking wpml.org request.
If possible I would also suggest next test, but if you can create a staging site then please do and it is safer to check it there:
- Make sure you have a backup.
- Disable all other plugins and leave active only WPML plugins and main Elementor
- Switch to WP default theme
- Check if the issue still happens.
Thanks, I have clicked that you have logged-in from another domain, as live still exist.
Anyway, I have checked and it seems to be a know issue on our side. I have shared your case with our 2nd tier who is working on similar reports. Once they have some news I will share and get back to you.
