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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find shipping labels in the string translation area of the WPML plugin.
Solution:
We recommend the following steps:
1. Enable auto-register strings for translation by following the instructions provided here: Enabling auto-register strings.
2. If the shipping labels still do not appear, try translating admin and settings strings as outlined in this documentation: Translating admin and settings strings.
Please ensure to backup your database before making any changes.

If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us here.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 4 months ago.

Assisted by: Andrey.

Author Posts
December 8, 2023 at 10:38 am #15024675

perJ-6

Adding shipping labels in the plugin, but cant find them in the string translation area

December 8, 2023 at 1:57 pm #15026233

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support. Please follow these steps:

1) https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#enable-auto-register-strings

2) If still the issue, https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings

Please backup your database before making any changes.