Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 2 voices.

Last updated by Dražen 1 year, 9 months ago.

Assisted by: Dražen.

Author Posts
October 12, 2023 at 7:42 am

saqibA-3

But when i switch the language into Arabic, default WordPress settings language changed into Arabic. I need English settings on both language.

October 12, 2023 at 8:08 am
October 12, 2023 at 8:09 am #14563567

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

please let me know once the backup is created so I can check the issue further.

Regards,
Drazen

October 12, 2023 at 8:44 am #14563973

saqibA-3

We have taken the backup. Please check the website WPML settings and fix the issue.

October 12, 2023 at 9:02 am #14564057

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks. I checked but since it is a live website, not much I can do safely.

I would need to take a copy and safely further check in minimal.

Let me know if it is okay to take a copy of your website.

Thanks,
Drazen

October 13, 2023 at 4:19 am #14569669

saqibA-3

Okay, we will create a staging site and share the details ASAP.

October 13, 2023 at 5:54 am #14569793

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

great, please let me know when ready.

I have enabled private replies for you.

Regards,
Drazen

October 17, 2023 at 8:36 am
October 17, 2023 at 8:50 am #14591495

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

I have checked and found the plugin Doofinder WP & WooCommerce Search is causing the issue. When disabled dashboard language works fine, image attached.

Since the plugin is not officially compatible nor tested by us, I advise updating to the latest version and reporting this issue to the plugin author. If they need our help, please ask them to apply to our compatibility and we will be glad to help via our GoGlobal program.

- https://wpml.org/documentation/support/go-global-program/

Regards,
Drazen

Screenshot_3.jpg
October 18, 2023 at 5:36 am #14599183

saqibA-3

Thank you for find out the issue.

We have updated the plug-in, but still the issues are there. So we will inform the issues to the plug-in support.