Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported issues with their website where the translation of a page was deleted, and an error message stating 'Unfortunately, you are not allowed to edit posts of this post type' appeared. Additionally, there were concerns about the design changing post-translation, specifically non-editable background colors.
Solution:
We first verified if the client was working on the site, as changes being made could affect the translations and design. It was discovered that the issue with the translation being deleted and the error message might have been temporary or due to ongoing modifications on the site. For the design issues, particularly the non-editable background colors, we recommend checking the theme or page builder settings to ensure they are configured to allow changes to styles in translated versions. If these settings are correct and the problem persists, it might be due to a compatibility issue with the current theme or a plugin affecting the translation.

If the solution provided here does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 0 voices.

Last updated by fikretT 1 week, 4 days ago.

Assisted by: Kor.

Author Posts
July 3, 2025 at 10:02 am #17196429

fikretT

Hello,

This is a bit strange. Do I need to do this every time? I also noticed that the design looks different when the translation is complete. Some background colors are not editable. Am I doing something wrong?

Thank you,

July 3, 2025 at 4:25 pm #17198904

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Are you working on the site? Because when I checked your primary language here hidden link , the translated page is gone.

July 4, 2025 at 4:18 pm #17202641

fikretT

Hello Kor ( nice name:))

I may have done some work for a short while. It is a live site and things are added, removed or edited every day. I apologize for the inconvenience. No action will be taken until tomorrow.

Thank you,

July 4, 2025 at 4:30 pm #17202662

fikretT

Hello Kor,

I think there is a serious problem. I thought the error was caused by the new menu I added, but it doesn't seem that way. The page translation has been completely deleted and when I try to translate it, I get an error like this. "Unfortunately, you are not allowed to edit posts of this post type." Yesterday everything was fine, today it is not.

Thank you

July 5, 2025 at 11:05 am #17203734

fikretT

Hello,

I'm not sure how, but this problem seems to be gone now.

Thank you for support and your time Kor,