Duplicated content issue

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Supporter timezone: America/Lima (GMT-05:00)

Tagged: Bug

This topic contains 0 reply, has 2 voices.

Last updated by Andreas W. 5 months, 2 weeks ago.

Assisted by: Andreas W..

Author	Posts
November 14, 2024 at 2:38 pm
cristianS-23	Background of the issue: I am trying to understand why my Posts (BetterDocs FAQ) translations became available in English, then were re-translated, thus resulting in duplicates and irrelevant usage of funds. Link to a page where the issue can be seen: hidden link Symptoms: Translated BetterDocs FAQ Posts appeared in English and were duplicated. Questions: Why did my BetterDocs FAQ Posts translations appear in English? What caused the re-translation and duplication of these posts?
November 14, 2024 at 3:23 pm
November 18, 2024 at 9:53 pm #16416769
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I am trying to understand better what was causing this unexpected issue. This usually could happen if someone went to WPML > Settings > Post Type Translation and set "BetterDocs FAQ (betterdocs_faq)" to "Not translatable after all the FAQs had been translated. This would assign all FAQs to site default language and as automatic translation is enabled, WPML would automatically translate all those FAQs into all languages. It only does this from site default language into other languages. Could this be what casued the issue? Best regards Andreas
November 26, 2024 at 5:14 pm #16446461
cristianS-23	Hello, Apart from me, nobody else knows how to operate the back-end of our website, and I wouldn't have set it to "Not translatable", as it would have been redundant. These just appeared, unfortunately I am also lacking an explination, that's why I reached out.
November 27, 2024 at 9:02 am #16448143
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I understand! In order to investigate and escalate such issue, we need to know how to recreate it. This said, if the issue occurs again, then please let us know so that we can take further steps. For now, you might have no other option but sorting out the content manually. You can set the source language on each post inside the WordPress Editor and you can connect the contents between languages. Guide: https://wpml.org/faq/how-to-link-already-translated-pages/

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