[Resolved] Elementor header not showing after translation
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where the Elementor header does not display after translating a menu. Instead, the theme's default menu appears. Additionally, there are problems when trying to edit the French translation of the header in the Elementor editor, which causes crashes. Solution: We resolved the header display issue by translating the header template directly. If you're experiencing similar issues, we recommend not editing the translated template directly if you are using the Advanced Translation Editor. Instead, you should enable manual translation for individual editing of templates in different languages. You can find detailed instructions on how to do this by visiting Using Different Translation Editors for Different Pages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Sorry, while I was testing your fix, the server had an internal error 500 and I had to restore the site to the latest backup.
However, I noticed right before the error 500, that while the header seemed to have appeared as it should have, the complete layout of the post template (in French only) went wrong.
However, I then copied/pasted the header layout to a new header (Elementor Header #27452) form and it seems to be working. However, I think I found the problem. If I use the Elementor editor to modify the translated part in my French header, it will crash.
I just tried doing it and it works, however, in the French Elementor Editor if I set a display condition, it will crash. Now I remember that's what happened before. Is that normal? Or am I Supposed to be able to edit the French translation from the Elementor editor?
The issue that still stands is that the WPML translation tool doesn't save my Emoji in French. That's the reason, I tried changing the translation from Elementor directly.
I don't know if it is clear? but if yes, what should I do?
