I would like to not translate URLs, but I can't.

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Tagged: Exception

This topic contains 27 replies, has 2 voices.

Last updated by Bigul 1 year, 10 months ago.

Assisted by: Bigul.

Author	Posts
August 7, 2023 at 10:55 am #14163069
毅青木	When translating from Japanese to English, I want the URL to be the same as the URL that was employed for the Japanese, but it is translated. Please let me know how I can make this setting. Page URL Copy from original language if translation language uses encoded URLs
August 7, 2023 at 6:02 pm #14165787
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ I hope you have selected the Copy from original language if translation language uses encoded URLs option of WPML>>Settings>>Translated documents options>>Page URL. Please create a new Page or Post for testing and translated it into a secondary language. Then make sure you are getting the expected results or not. -- Thanks! Bigul
August 8, 2023 at 10:15 am #14168357
毅青木	hidden link I did what you said and set it up but the URL is not the same as the Japanese one. I am thinking it is a bug, can you please take a look?
August 8, 2023 at 4:51 pm #14171547
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
August 9, 2023 at 12:38 am #14172645
毅青木	Where are the private details fields located?
August 9, 2023 at 6:27 am #14172953
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please check it now. I am enabling the private option again. -- Thanks! Bigul
August 10, 2023 at 2:49 am #14178977
毅青木	Did you touch the header file? Only the header is in English on a site displayed in Japanese.
August 10, 2023 at 2:50 am #14178979
毅青木	I have corrected the problem on my end, but please let me know if it has been manipulated.
August 10, 2023 at 5:50 am #14179143
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the login information. I haven't made any changes to the site. Only just logged in to the site now. A couple of requests for tracking this. 1) We have released a new version of WPML(4.6.5). It has many improvements. So please upgrade to the latest version after a full site backup{mandatory}. 2) Please allow me to create a couple of private posts for testing this -- Thanks! Bigul
August 10, 2023 at 7:40 am #14179825
毅青木	Upgrades are not available. Our engineers have made changes to the WPML program so that the directory for displaying Chinese is /ch/. Therefore, the upgrade is not available.
August 10, 2023 at 7:41 am #14179827
毅青木	We will not upgrade WPML until the next major overhaul (in a year or two), since we upgraded last month and now China is having trouble translating.
August 10, 2023 at 11:28 am #14181921
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. So we can troubleshoot the bug without affecting your live site. -- Thanks! Bigul
August 11, 2023 at 10:21 am #14187803
毅青木	I put Duplicator in and tried to run it but could not complete. We will set up a test environment on our end as well as the production environment and share that account with you. Please debug there.
August 11, 2023 at 2:35 pm #14189227
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the staging site. I am enabling the private option for the next reply. Please share the credentials to access. -- Thanks! Bigul
August 14, 2023 at 9:52 am #14196345
毅青木	Hi there, I truly appreciate the support you have provided thus far. However, we have yet to see any progress towards resolving the issue. I kindly ask that you approach this problem with a greater sense of urgency. The limited communication, restricted to once a day, is also hindering our progress significantly. The problem lies in the use of WPML for Chinese translation; the URLs generated end up in Chinese characters. All we desire is to have these URLs in a more understandable English format. I genuinely thank you for your prompt attention to this matter.