Landsec staging site not translating

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 4 months ago.

Assisted by: Osama Mersal.

Author	Posts
February 21, 2024 at 5:11 am #15325263
bobbyW	Might be my error as first time user. But several menu items are not translating. A few links are not translating. And a few link pathways must not be translating because the links are not working.
February 21, 2024 at 9:34 am #15326349
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please check the following guide to know more about translating menus. (https://wpml.org/documentation/getting-started-guide/translating-menus/) Please note that if you use the Custom URL menu item, you need to translate it via WPML-> String Translation. 2) Could you please share your Debug information with me? You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support) The debug info will give me much information about how your site is configured. Best regards, Osama
February 22, 2024 at 2:44 am #15330961
bobbyW	Hi, I already shared wp admin access with another support person. There are 3-4 small issues that have not translated. Last time we did a chat which was very helpful. Can I do that again?
February 22, 2024 at 7:17 am #15331209
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, 1) The access details are deleted when your ticket is marked as resolved. 2) If you wish to continue in chat, please go to the following page and select "I want to chat with a supporter". (https://wpml.org/forums/forum/english-support/) Please note that the chat option is available when chat supporters are available. Best regards, Osama

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