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This topic contains 9 replies, has 2 voices.

Last updated by 小林 且昌 1 year, 11 months ago.

Assisted by: Bruno Kos.

Author Posts
August 24, 2023 at 9:25 am #14283073

小林 且昌

I tried to translate all page, almost i have translated.

But, i cant translate top page due top page is eidited by tcd theme editor.

I heard that i can use language conditional branch to display english and chinese on top page. But, i dont know how.

Is it possible to tell me?

August 24, 2023 at 10:33 am #14284039

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Do you mean this?
https://wpml.org/faq/how-to-get-current-language-with-wpml/#getting-the-current-language-of-your-site

It is similar to https://wpml.org/documentation/support/wpml-coding-api/#language-constants, but the newer and therefore recommended approach.

Note something though - if this tcd theme editor stores options through theme options using WordPress api, you can also try this, steps 3 and 4:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation

Regards,
Bruno Kos

August 25, 2023 at 12:55 am #14288543

小林 且昌

Thank you for reply.

hidden link
hidden link

Note something though - if this tcd theme editor stores options through theme options using WordPress api, you can also try this, steps 3 and 4:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation

i have tried string trasnlation.

above this multi language site, i can translate title(circled in green) "Sharing the allure of "Made in EIKO PEARL" with the world." but i cant traslate below this (circled in red, japanese language)

below banner of EXHIBITION description can translate it (circled in green), but banner of RECRUIT and APPLICATION description cannot translate it (circled in red).

so, it seems that some description or tittle can translate, but some cant translate. how can i solve this issue?

eikopearl-–-eikopearl.jpg
ストリング翻訳-‹-eikopearl-—-WordPress.png
August 25, 2023 at 6:15 am #14288875

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

These missing strings, are these also a part of the theme options or added to a page directly? In your debug information I see that you are using Elementor, is this the page builder you are using to create this page from the screenshots you sent?

Can you go to String Translation and use "Translate texts in admin screens" link, try searching for these there then and if you find them, add them to String Translation.

translate-texts-in-admin-screens.png
admin-strings.png
August 25, 2023 at 6:51 am #14288983

小林 且昌

missing strings are part of the theme option. I did not add to a page directly.

String Translation and use "Translate texts in admin screens" link, try searching for description that not translated. I found it and I added it. I tried it before I sent you 2nd message already.

but, it could not translate.

i installed elementor, but i dont use elementor to build page. i use TCD original page builder to create all page. top page is created by TDC theme option. not elementor.

TCDテーマオプション-‹-eikopearl-—-WordPress.png
TCDテーマオプション-‹-eikopearl-2—-WordPress.png
TCDテーマオプション-‹-eikopearl-1—-WordPress.png
ストリング翻訳-‹-eikopearl-—-WordPress.png
August 25, 2023 at 7:41 am #14289477

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Let me focus on hidden link.

So I see this one is added to string translation, did you translate it in string translation? But nevertheless translation does not apply in the frontend?

Note one thing - sometimes themes register multiple strings of the same value, try checking if there is another instance of it within admin strings here.

Can you send me the URL to your theme and page builder? I would like to check it against all compatibility status.

August 25, 2023 at 8:34 am #14290121

小林 且昌

i translated in string translation. but, it does not work.

cb_catch_and_desc_desc, is only one.

this is TCD theme i used.
hidden link

TCD page builder
hidden link

is this information you need? correct?

2.png
1.png
August 25, 2023 at 1:22 pm #14292181

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

I see - I'm unable to find the information about this theme or the builder in our tickets and it is not officially compatible.

Did you try checking about the failed translations with them? You can also ask them to join our https://wpml.org/documentation/support/go-global-program/ so we could work on full compatibility together.

August 25, 2023 at 4:48 pm #14293399

小林 且昌

I send email to tcd. I hand over url to them.

hidden link

You can also contact to tcd if possible.

Is there another way that i can try now?

August 28, 2023 at 12:08 am #14296947

小林 且昌

problem is resolved.

what i did was, i write export as configuration file on custom xml.
Thank you for your support.

August 28, 2023 at 12:09 am #14296951

小林 且昌

thank you