Skip to content Skip to sidebar

Home › Support › English Support › [Closed] Language Site Redirection Problem

[Closed] Language Site Redirection Problem

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 - -
16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 - -

Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 1 reply, has 0 voices.

Last updated by Itamar 2 weeks, 2 days ago.

Assisted by: Itamar.

Author Posts
August 6, 2025 at 3:46 pm #17300334

jigneshS

Background of the issue:
I am trying to access the Japanese language version of my home page, which I have successfully translated. The page should be available at hidden link.

Symptoms:
When I try to access the Japanese language page at hidden link, it redirects to hidden link instead of displaying the translated page.

Questions:
Why is the Japanese language page redirecting to the main site?
How can I fix the redirection issue to display the correct Japanese page?
August 6, 2025 at 10:57 pm #17300983

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'm unsure if this problem originates from WPML. It could be a problem with mapping the three sub-domains on your server. Or some rule in the .htaccess file. Or even in the Apache server configurations. But let's look into this.

Please check WPML -> Languages -> Language URL format.
DO you see any message there on a problem activating the Language URL format of the language in directories?
The following links will help better understand this issue.

https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/#common-mistakes (check the section Common Mistakes.)

https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/cannot-activate-language-directories/

Please perform a simple check to see if WPML is the cause of the problem by temporarily deactivating our core plugin WPML Multilingual CMS. If the problem persists, then please check in another direction. I suggest you consult with your server's support.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

Please let me know how it goes.

Regards,
Itamar.

The topic ‘[Closed] Language Site Redirection Problem’ is closed to new replies.