Missing British English pages.

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Tagged: Documentation request, Exception

This topic contains 4 replies, has 0 voices.

Last updated by tonyB-16 2 days, 18 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
April 6, 2026 at 9:25 pm #17952299
tonyB-16	All British English pages (duplicates of the default English pages) are missing from the page list. 53 however appear as existing in the abbreviated area above the page list. I have already used the Clear Cache in WPML feature. Are there any other potential fix options?
April 7, 2026 at 9:10 am #17953133
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us Please run these troubleshooting steps: - Fix element_type collation - Set language information And check if the issue has disappeared. Looking forward to your message. Regards, Carlos
April 10, 2026 at 1:28 pm #17962275
tonyB-16	Hey Carlos - thanks for the assist. Unfortunately, the issue persists. Are there any other steps I can try?
April 10, 2026 at 2:45 pm #17962510
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you very much for your message. In this case, I kindly ask you to share the access credentials to the site in your next message, which I have set private. This will allow me to reproduce the issue and double-check the WPML configuration. Confirm you have created a full site backup that you can restore if necessary. Looking forward to your message.
April 14, 2026 at 9:16 am #17967869
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for sharing the information requested. The issue seems to come from the 'HappyFiles Pro' plugin. I deactivated it, and now the content in British English appears correctly.
April 17, 2026 at 1:27 pm #17976984
tonyB-16	Thanks so much for discovering this conflict. I've sent a support email to the HappyFiles developer and I'll see if a resolution is possible.