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[Resolved] My WP version is 5.8, I installed wpml 4.4.10， But the translation management Interface and string...
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was using WordPress version 5.8 and WPML version 4.4.10 and encountered issues where the translation management interface and string translation did not appear. Solution: 1. We advised the client to activate the WordPress debug mode by following this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ 2. We instructed to activate the WPML plugins and check if the Translation Management and String Translation appear under the WPML menu. 3. We recommended increasing the WordPress memory limit to at least 256MB by adding the following code to the wp-config.php file:
4. We suggested updating all WPML plugins to the latest version and checking if the issue persists. 5. It was discovered that the 'Disable All WordPress Updates' plugin was causing the issue. After deactivating this plugin and updating the WPML plugins and WordPress core, the problem was resolved.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Background of the issue:
I am using WordPress version 5.8 and have installed WPML version 4.4.10. I am trying to solve a problem on my site hidden link.
Symptoms:
The translation management interface and string translation do not appear.
Questions:
Why does the translation management interface not appear?
Why does the string translation not appear?
1.- Please follow these steps to get more information about the cause of the issue:
- Activate the WordPress debug mode by following this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
- Activate the WPML plugins
- Visit Translation Management and String Translation (if they appear under the WPML menu). If not, then visit any other WPML page
- Share the latest fatal error that appears in the debug.log file located within the wp-content folder
2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`
1.- Please follow these steps to get more information about the cause of the issue:
- Activate the WordPress debug mode by following this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
- Activate the WPML plugins
- Visit Translation Management and String Translation (if they appear under the WPML menu). If not, then visit any other WPML page
- Share the latest fatal error that appears in the debug.log file located within the wp-content folder
2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`
1
2
/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
- Add it above the line /* That's all, stop editing! Happy blogging. */
You can double-check the WordPress memory limit in WPML -> Support
My technical expert has tried the above and none of them work. The problem still occurs.
Please share the access credentials to the site in your next message, which I have set private. This will allow me to reproduce the issue and check the configuration.
Confirm you have created a full site backup that you can restore if necessary.
Please follow these steps:
- Create a full site backup
- Go to Plugins -> Add new -> Commercial tab (hidden link) -> Update all WPML plugins to the latest version
Can you confirm that WPML -> Translation Management appears correctly now?
The cause of this behavior was the 'Disable All WordPress Updates' plugin. I have updated the WPML plugins and the WordPress core (to meet the minimum requirements). I recommend updating all the outdated plugins and themes in this URL: hidden link
May I ask what is the lowest version of wpml that the wpml team is willing to support without changing the wp version. Because we have many websites, even if we upgrade this now, it may be difficult to upgrade WP for every website. So I would like to ask the WPML team which version is the lowest supported version?
