<b>Background of the issue: </b>
I am trying to translate the original English menu on my site hidden link using WPML.
<b>Symptoms: </b>
The original English menu does not translate during new translation. In the new translation, the title of the page replaces the shortcut name.
While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.
Can you please go to Appereance > Menus and make sure to translate you menus. For 2nd language menu add menu items you wish in order you wish. Check also our related documentation:
I did not use the Fully Custom – Create the Menu Translations By Yourself but the option above for the system to do it automatically once selected.
in my original English menu, I have some of the menu drop down options which are Anchor linked in the pages (#) (EG: hidden link), these do not translate (and redirect to the correct translated page in another language), how do I have the translation for this to direct to the anchor link directly to the translated page and have the translation automatically done (it is only for 2 words (Dates / Prices) but needs to be translated in 7 different languages automatically?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
We need to recommend again to translate the menu manually.
Also, take note that custom menu items are not able to be translated automatically and need to be translated with WPML String Translation before running WP Menus Sync.
so on this page above, which process do I need to use?
- Easiest
Let WPML create the translated menus
WPML automatically creates translated menus with the same structure and items in all languages
Menu can’t include custom links or custom navigation labels
- Easy & Customizable
Use WPML’s WP Menus Sync
Keeps your menus in sync across languages
Gives you the flexibility to translate and adjust custom links
- Fully Custom
Manually Create & Translate the Menus
Complete control over menu translations and structure for each language
More manual work
also this is taking lots of my time, it has been already a few weeks to find out about the menu situation and find it difficult to set up, is there a way to pay someone at WPML to set up the menus on my website (my webmaster has no experience with WPML neither)?
( I don't need a full website set up, just to have the menus set up as I can work on translation of the pages myself as it is very easy for this)
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
It depends on how the original menu is created.
If the menu is using custom menu items, then they need to get translated manually at WPML > String Translation or by manually creating the menu in each language.
If in fact no custom menu items are used, then WPML should be able to sync the menus completely at WPML > WP Menus Sync. This will create identical menus in all languages, of the pages, posts or archives that you are linking to have already been translated and published.
Is your menu using custom menu items? Please send me a screenshot of the menu.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Thank you!
You are using a mix of dynamic menu items and custom menu items and the menus are not yet translated.
Please got to WPML > WP Menus Sync and complete the dialog. This will create the menus in all languages and link any dynamic menu items if those pages were translated already.
Now, at the bottom of the page you should see a notification saying that the custom menu items will need to get translated on WPML > String Translation.
Click the links and you will be redirected to String Translation.
Here translate the custom menu items. Once you are done run again WPML > WP Menus Sync.
Do all menus (in menus sync) need to be translated before going to the next step?
see attached menus sync 1 and 2 details
also for the string translation, as you can see in attached there are more than 4,500 strings in the website, how do I know which ones I need to translate (see attached exemple of String page in string.png)
is there a way to find out which one are for the menus only, i attached the "string details png' which show the drop down to choose, but for each of my camp menu, it only gives me 4 drop down options but all my camps have about 6 drop down option menu in my website (home, Dates (anchor link: /#dates), Prices (anchor link: /#prices), location & camp details, Airport transfer / Camp Questions, and finally Photos.
because all 6 menu drop down options do not appear, how will this be translated in this case if only 4 show in the drop down menu in String translation?
the direct link to string translation at the bottom of the page direct only to 4 translations not 6 as I mentioned above (see attached). so half of the menu is not translated.
what to do?
also as I mentioned above, this is taking lots of my time, it has been already a few weeks to find out about the menu situation and find it difficult to set up, is there a way to pay someone at WPML to set up the menus on my website (my webmaster has no experience with WPML neither)?
( I don't need a full website set up, just to have the menus set up as I can work on translation of the pages myself as it is very easy for this)
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Please take kindly note that our support is not supposed to create translations.
I can make an exception, but would like to ask your cooperation in translating what has not yet been translated first. If there will still be issue, I can have a closer look into this.
I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies, but your menus are really big and we can not create those translations for you, as this would take us too much time.
If you have any further questions about the provided instructions, please let me know.
I further suggest that you first make sure that all the pages that are using inside the menu are translated, before syncing the menu at WPML > WP Menus Sync.
Finally, translate the custom menu items at WPML > String Translation.
I don't know what you mean by too big.
each camp (as you can see in the English version: hidden link) as a drop down menu which is the same for each of the camp:
Home
Dates
Prices
Location & camp details
Airport transfer / Camp Questions
Photos
the names of the camps do not need to be translated as they will stay as such in all languages.
if above is too much, I would just need them to be formated so they come down as a drop down menu only like the original English website and I can take care of the translation, it is just a question of formatting which is the problem for now.
If you have any open questions about this workflow, please let me know.
REMINDER:
This is a technical support forum for assisting with technical issues and "How to" questions about WPML. We provide guides and documentation, and if needed, we investigate possible bugs or compatility issues, but please understand, we can not do any translation work for you.
