Posts disappear when activating WPML Multilingual CMS plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:

When activating the WPML Multilingual CMS, version 4.7.1, on a WordPress site, most published posts disappear from the 'Posts' dashboard. Although the post count indicates 50, only 6 posts are visible. This issue resolves when the WPML plugin is deactivated.

Solution:

First, ensure you have a full site backup before proceeding with any changes. If you're experiencing this issue, we recommend following the troubleshooting steps provided in the WPML documentation. You can find the troubleshooting guide here: WPML Troubleshooting Options.

Additionally, check if the issue persists after applying the workaround suggested in a related support ticket, which can be accessed here: Database Error Code 1054.

If the solution provided here is outdated or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not resolve your issue, please open a new support ticket at WPML Support Forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Bug

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Last updated by jamalD 2 weeks, 2 days ago.

Assisted by: Bigul.

Author	Posts
March 19, 2025 at 3:30 pm #16835994
jamalD	Background of the issue: When I activate the WPML Multilingual CMS - version 4.7.1 - on my WordPress site, the majority of my published posts disappear from the 'Posts' dashboard. The post count reads 50, but only 6 posts are visible. They are still there in the database, but will not appear in the UI. This issue is visible on the admin page posts dashboard: hidden link. Once I deactivate the WPML plugin, I can see all the posts again. Symptoms: When activating the WPML Multilingual CMS, version 4.7.1, most of my published posts disappear from the 'Posts' dashboard. The post count shows 50, but only 6 posts are displayed. Questions: Why do my posts disappear from the dashboard when I activate the WPML plugin? How can I ensure all my posts are visible when using WPML?
March 19, 2025 at 4:17 pm #16836463
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, This will be related to the following ticket. Please try the workaround suggested there after a full site backup {mandatory} and make sure the bug exists or not. https://wpml.org/forums/topic/database-error-code-1054/#post-16425830 -- Thanks! Bigul
March 19, 2025 at 5:59 pm #16836811
jamalD	Hello, I ran the SQL query and I can see that a column `ate_sync_count` was added to my wp_<prefix>_icl_translate_job table. However the error remains. Here are the new errors in the debug log (Google doc): hidden link
March 20, 2025 at 2:32 am #16837807
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please fill in the private details fields (including FTP credentials) after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
March 21, 2025 at 7:09 am #16842746
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. The posts listed as expected in the backend after I tried the WPML Troubleshot steps. Please check it now and let us know your feedback. Refer to the attached image and the following doc for more details. https://wpml.org/documentation/support/wpml-troubleshooting-options/#troubleshooting-wpml -- Thanks! Bigul
March 21, 2025 at 12:36 pm #16844505
jamalD	Thank you! Everything is working now.