[Resolved] Problem with languages in the database of my site
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing multiple issues with WPML and Elementor on their website. These include a warning in the WPML Translation Editor for the original English page, only the page title showing in the Translation Editor for Elementor pages, the missing Languages section in Screen Options for products, and no products visible when the WooCommerce Multilingual plugin is disabled.
Solution: 1. Increase the WordPress memory limit by adding the following code to the wp-config.php file:
Reload the website in the backend and front end, then remove the code.
3. Update all outdated plugins, themes, and WordPress core. Complete the WooCommerce Multilingual setup and flush the cache.
4. Translate the footer and other untranslated elements.
If these steps do not resolve the issues, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am experiencing a problem with languages in the database of my site hidden link. I am trying to resolve issues related to language settings and translations using WPML and Elementor.
Symptoms:
When I open my Elementor pages in the WPML Translation Editor, I see a warning on the About us page, even though it is the original page in English, which is the primary language of my site. The WPML Translation Editor only shows the page title. Additionally, the Languages section is missing in the Screen Options for my products, and when I disable the WooCommerce Multilingual plugin, I see 3 products published but no products are visible.
Questions:
Why do I see a warning in the WPML Translation Editor for the original English page?
Why does the WPML Translation Editor only show the page title for my Elementor pages?
Why is the Languages section missing in the Screen Options for my products?
Why are no products visible when I disable the WooCommerce Multilingual plugin, despite seeing 3 products published?
I would like to recommend some steps before one of my colleagues continues with this ticket.
1.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`
- Add it above the line /* That's all, stop editing! Happy blogging. */
You can double-check the WordPress memory limit in WPML -> Support
2.- Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Add the code below to functions.php file of your theme:
When I open my Elementor pages in the WPML Translation Editor, I see the warning (please take the screenshot of the warning you see when opening the About us page).
My page in English which is the primary language of my website and I shouldn't see this warning at all because this is not a translation but the original page of the site.
But I had some issues in the past with changing the language and there might be something wrong with my old pages. Next, when I open this page in the WPML translation Editor, it shows only the page title. When I create a new page in Elementor from scratch, everything is fine.
Also when I go to the list of my products I cannot see the Languages section in the Screen Options. This also makes me think that there is something wrong with my site. Also when I disable the WooCOmmerce Multilingual plugin and I go to products, I see3 product published but there are not products visible.
1.- I kindly ask you to share the URL of the page where you are seeing the issue originally described in this ticket.
2.- Please share the access credentials to your site in your next message, which I have set private.
Confirm you have a full site backup that you can restore if necessary.
3.- The additional issues you are describing are going to be solved after the original one. Perhaps I might need to split this ticket because we can only solve one issue per ticket.
Please handle it smoothly and don't harm the site, I hope you know the issue if you need any clarification you can contact Agnes Burry who knows all my site issue
Please follow these steps:
- Create a full site backup
- Update all outdated plugins, themes, and the WordPress core that appear in this link: hidden link
- Finish the Woocommerce Multilingual setup by clicking on the 'Start the Setup Wizard' button that appears in the 'Make your store multilingual' banner: hidden link
- Flush the cache memory
- Double-check if the issue has disappeared.
If the issue persists, share a URL or a screenshot where the problem can be seen.
Please elaborate on "that switcher icon not coming". I don't understand what do you mean by that.
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