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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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This topic contains 1 replies, has 2 voices.

Last updated by Eran Helzer 1 year, 11 months ago.

Assisted by: Eran Helzer.

Author Posts
July 31, 2023 at 6:41 am #14124237

haoranP

some of my product is out of stock after U duplicate from my english lang

July 31, 2023 at 11:16 am #14126291

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

As my colleague explained, we will probably need to escalate this to the 2nd tier in order to find a more permanent solution.

Please provide me with the following:
- A Duplicator package of your site
- Admin credentials for it
- A few examples of products we can look at

I have set your next reply to be private so you can share credentials there.
Remember that it is always better to create a new admin user for me, then when we are done you can delete it.

Also, let's try using this troubleshooting tool, perhaps it is a good enough workaround.
Go to WooCommerce -> WooCommerce Multilingual & Multicurrency -> Settings -> Troubleshooting, select the "Sync product stock quantity and status ( synchronizing min stock between translations )" and click "Start".

Please update me with the additional information and if this troubleshooting tool works for this issue.

The topic ‘[Closed] some of my product is out of stock after U duplicate from my english lang’ is closed to new replies.