This thread is resolved. Here is a description of the problem and solution.
Problem:
You purchased 90000 credits, but they are not displayed in your backend; it still shows 11640 credits.
Solution:
If you're experiencing this issue, we recommend that you assign the purchased credits to your site. You can do this either when you register your site or by logging into your WPML.org account. For detailed instructions on how to assign credits, please visit our documentation: How to Assign Automatic Translation Credits to Your Sites.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/split-unfortunately-the-entire-design-is-broken-in-these-two-languages/
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