This thread is resolved. Here is a description of the problem and solution.
Problem: You are using the SiteOrigin page builder to create a Footer Layout using Widgets and are experiencing issues with String Translation not working, and specifically the last widget text remains untranslated. Solution: We recommend saving a custom XML configuration in WPML > Settings > Custom XML Configuration. This adjustment has resolved similar issues in the past. For detailed guidance on how to implement this, please refer to our documentation on translating strings in WP options table: Translate Strings in WP Options Table.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Your content needs to get translated with the WPML Translation Editor or with the WordPress Editor, directly inside SiteOrigin. You can find the translation method inside the right sidebar of the WordPress Editor when editing the original content.
You can not use String Translation to translate the content.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
It looks like translating Site Original with String Translation is not a working solution in this case. As I mentioned earlier, any page builder content is not supposed to be translated with String Translation and you are using a SiteOrigin Page Builder Layout on this footer.
I have now assigned the widget to English and created a second widget for Chinese.
Please build a layout for Chinese now, which should solve the issue.
If this is not an acceptable solution please let me know.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies, it seems that creating one widget per language is not a solution in this case.
I was now able to locate the strings for these widgets at WPML > String Translation > Translate texts in admin screens (link at the bottom of the page) and added them to the String Translation module.
