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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate checkout fields in FunnelKit using WPML but is unable to find some strings for translation.
Solution:
1. Navigate to WPML-> String Translation.
2. Click on the "Not seeing strings that you are looking for?" tab.
3. Select "Admin Texts Translation".
4. Search for the required strings.
5. Select the strings and click on the "Add to String Translation" button.
6. Return to the String Translation page by clicking on the "« Return to String Translation" link.
7. Translate the strings, clear the cache, and verify the changes on the front end.
For more detailed guidance, check our documentation on translating texts in the admin texts screen: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.

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This topic contains 3 replies, has 0 voices.

Last updated by Osama Mersal 4 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author Posts
April 14, 2025 at 10:08 am #16928178

georgeM-34

Background of the issue:
I am trying to translate the checkout fields of FunnelKit using WPML. I have managed to translate some fields, but others cannot be found as strings. Here is the link to the page where the issue can be seen: hidden link

Symptoms:
I expect to see a fully translated page, but there are strings in Bulgarian and Romanian that are not translated. There are strings different from the native language.

Questions:
How can I find and translate the missing strings in FunnelKit using WPML?

April 15, 2025 at 11:25 am #16933803

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please search for the strings in WPML-> String Translation. If you can't find them, please try the following steps:

1- Go to WPML-> String Translation
2- Open the "Not seeing strings that you are looking for?" tab
3- Click "Admin Texts Translation"
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

April 15, 2025 at 3:35 pm #16935149

georgeM-34

Hi, there Osama,

thanks for writing. Unfortunately there is no such tab: "Not seeing strings that you are looking for".

Could you give me another option to find the string from Funnel Kit Checkout page on the 3 languages. Also maybe I wasn`t clear. My intent is to translate the public part of the website and not the admin one.

Kind regards,
George

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April 15, 2025 at 4:01 pm #16935369

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi George,

Thanks for your reply. Could you please update the WPML plugins to the latest version? You can download it from here.

After updating the plugins, you will be able to see the tab mentioned in my previous reply.

Admin texts don't mean the strings you see in the dashboard. It means the strings you can change from the dashboard, and these strings are stored in the wp_options table in your database.

Best regards,
Osama