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Last updated by Shekhar Bhandari 32 seconds ago.

Assisted by: Shekhar Bhandari.

Author Posts
February 17, 2025 at 8:27 am #16712036

easy-plus-software-wllE

Background of the issue:
I am trying to add multiple different products to the cart using WPML. When I add a single product, it works as expected. However, when I add multiple different products, the second product initially appears in the cart but disappears after a page refresh. If I add the same product twice, it remains in the cart. Disabling WPML resolves the issue, confirming it as the cause. Link to a page where the issue can be seen: hidden link

Symptoms:
The second product disappears from the cart after a page refresh when multiple different products are added. The issue does not occur when the same product is added twice.

Questions:
Why does the second product disappear from the cart after a page refresh when using WPML?
How can I resolve the issue of products disappearing from the cart without disabling WPML?

February 20, 2025 at 12:28 pm #16729508

easy-plus-software-wllE

as you asked in chat I send the database and wp-content file. can you please tell me the status?

February 20, 2025 at 2:40 pm #16730349

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I haven't received the wp-content and database backup till yet, can you provide me the links to download it so I can test it further?

Look forward to your reply.

Thanks