WPML Issue – Header & Footer Not Available for Translation

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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 1 replies, has 0 voices.

Last updated by abdulR-3 2 days, 2 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
April 20, 2026 at 2:32 am #17979166
abdulR-3	Hello WPML Support Team, I hope you are doing well. I am facing an issue with translating the header and footer on my website. The theme I am using has its own built-in header and footer system. However, these elements are not appearing anywhere in WPML translation options — neither in Automatic Translation nor in Manual Translation. Because of this: I am unable to translate the header content (menu, labels, etc.) I am also unable to translate the footer content These elements are completely missing from WPML’s translation interface I have already checked: Automatic Translation Manual Translation String Translation But the header and footer content are still not available for translation. Could you please: Guide me on how to locate and translate theme-based header and footer content OR Translate/fix this from your end if possible If needed, I can provide admin or staging access for you to investigate directly. Looking forward to your support. Website: hidden link Best regards, Abdul Rehman
April 21, 2026 at 8:23 am #17983092
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello Abdul Rehman, Welcome to WPML support. The problem might be the fact that the theme you use is not compatible with WPML. I'd be happy to check but I will need some information. Please provide the debug information following the steps below: https://wpml.org/faq/provide-debug-information-faster-support Also, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Please also provide the HTTP user pass as the front end can not be checked and a password and username is needed. You can add them under server info. Note: We will do our best to see if it is possible to translate the header/footer but it might not be possible if the theme is not compatible. Thanks.