advanced translation editor lists yoast seo title 4 times

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Tagged: Translation Service

This topic contains 8 replies, has 2 voices.

Last updated by Waqar Ali 1 year, 6 months ago.

Assisted by: Waqar Ali.

Author	Posts
June 14, 2023 at 12:13 am #13820715
nickS-28	I am trying to: get credits refundens, as I wanted to translate yoast title once, but it was added four times Link to a page where the issue can be seen: hidden link hidden link hidden link hidden link I expected to see: one instance of yoast title Instead, I got: 4 instances of yoast title
June 14, 2023 at 12:30 am #13820785
nickS-28	more issues here, please help me get a credit refund for this
June 15, 2023 at 3:28 pm #13833851
Waqar Ali	Hi, Thank you for contacting us and I'd be happy to assist. I couldn't find any other reports for a similar issue and to troubleshoot this, I'll need to see how WPML and Yoast SEO are set up on your website. Can you please share temporary admin login details, in reply to this message? Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details. regards, Waqar
June 20, 2023 at 4:02 am #13855239
Waqar Ali	Thank you for sharing the access details. I tried to log in, but it keeps showing the incorrect password message. Can you please check the username and password again? I'm setting your next reply as private.
June 23, 2023 at 11:31 pm #13887703
Waqar Ali	Thank you for waiting, as I had an unusually busy forum queue. The provided admin access details are still not working and showing an incorrect password message. Fehler: Das eingegebene Passwort für die E-Mail-Adresse ****** ist nicht korrekt. Passwort vergessen? Can you please create a new temporary admin user with my test email: test@waqar.xyz? This will allow me to generate the password on my own and you'll be able to delete this user once this ticket is resolved.
June 24, 2023 at 12:17 pm #13888813
nickS-28	added, pls check mail
June 26, 2023 at 12:51 pm #13895435
nickS-28	is there an update here?
July 3, 2023 at 8:57 pm #13936315
Waqar Ali	Sorry to keep you waiting, but I had to take a few days off. I'm back now and will be able to share a detailed update by the end of the day today.
July 24, 2023 at 3:37 am #14085405
Waqar Ali	Thank you for waiting, as I completed my testing and research around this report. On several different testing environments, I couldn't reproduce this behavior of multiple Yoast SEO fields appearing in the translation editor. Also, we haven't received any other report of a similar nature from any other user. The staging website you shared earlier is no longer accessible. But, if you're still able to reproduce this on a different website/install, you're welcome to share its details with us, too. Note: The translation editor screen makes use of the translation memory. It ensures that you're not charged for the exact same strings multiple times or for the strings which are already translated. ( ref: https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/ )