This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing issues with sorting products by price in descending order on your site after translating products from Chinese to English using WPML. The sorting works correctly in the Chinese version but not in the English version.
Solution:
We recommend following these steps to resolve the sorting issue:
1. Increase the WP Memory Limit. For more details, check this link: WPML Minimum Requirements
2. Enable a minimal environment:
- Deactivate all plugins except for WPML plugins and WooCommerce.
- Switch to a standard WordPress theme.
IMPORTANT: Please backup your database and website before proceeding.
3. Bulk edit translation products and re-update them without changes. For more information, visit: Bulk Update Products
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Our next available supporter will start replying to tickets in about 5.77 hours from now. Thank you for your understanding.
This topic contains 1 reply, has 2 voices.
Last updated by Long Nguyen 3 months ago.
Assisted by: Long Nguyen.
 dongL-2 |
Background of the issue: Symptoms: Questions:   |
 Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Dong, Thank you for contacting WPML support, I’m happy to help you with this issue. I understand the issue on your site is the sorting of translation products by DESC price in the admin area > Products page. On my demo site, I see this function is still working correctly, please check the attached screenshot. I suggest you follow some troubleshooting steps below and see if it helps: 1. Increase WP Memory Limit: please check this link for more details 2. Enable a minimal environment: 3. Bulk edit translation products and re-update them without changes. Looking forward to your reply.  |
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dongL-2 |
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.