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This thread is resolved. Here is a description of the problem and solution.

Problem:
I am trying to use WPML on my website https://homeportugal.ch to translate various elements such as the header, footer, agents, properties, and media.

Solution:
Please make sure that the header, footer and other elements you mentioned are set as translatable in WPML > Setting > Post Types Translations.

After that, please send them to translation in WPML > Translation Management;

Relevant Documentation:
https://wpml.org/documentation/theme-compatibility/creating-multilingual-real-estate-sites-with-houzez-theme-and-wpml/

https://wpml.org/forums/topic/issue-translating-header-and-footer-with-houzez-theme-builder-and-wpml/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 1 voice.

Last updated by Marcel 9 hours, 13 minutes ago.

Assisted by: Marcel.

Author Posts
June 19, 2025 at 10:28 am #17149954

homeP

Background of the issue:
I am trying to use WPML on my website hidden link to translate various elements such as the header, footer, agents, properties, and media.

Symptoms:
The header is not translated.

Questions:
Why is the header not being translated on my website?
How can I ensure that all elements like the footer, agents, properties, and media are translated using WPML?

June 19, 2025 at 3:46 pm #17151548

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

Please make sure that the header, footer and other elements you mentioned are set as translatable in WPML > Setting > Post Types Translations.

After that, please send them to translation in WPML > Translation Management;

Also, please check these 2 links, as they might be helpful in your situation:
1. https://wpml.org/documentation/theme-compatibility/creating-multilingual-real-estate-sites-with-houzez-theme-and-wpml/
2. https://wpml.org/forums/topic/issue-translating-header-and-footer-with-houzez-theme-builder-and-wpml/

If that does not help, please provide more details on what's actually happening, with examples and screenshots. Soon one of my colleagues will soon come to continue support.

June 19, 2025 at 5:39 pm #17152085

homeP

Please contact this person. I would have to open a ticket for all issues, even though the ticket has been open for weeks and nothing has been resolved. I don't want to repeat the same thing 100 times.

5 tickets, 5 different people. That's a bit too much; I don't have time for this.

This is ticket number #17070411

June 24, 2025 at 7:25 am #17163222

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

the Ticket you mentioned is already handled by Andreas: https://wpml.org/forums/topic/wenn-ich-anderungen-an-der-primaren-sprache-vornehmen-werden-diese-nicht-ubernommen-an-den-uber/.

If you don't have any further question regarding the header, we can close here.

Best Regards,
Marcel