This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Documentation request
This topic contains 4 replies, has 1 voice.
Last updated by alexanderS-13 22 hours, 58 minutes ago.
Assisted by: Bobby.
Author | Posts |
---|---|
March 14, 2025 at 7:00 pm #16818398 | |
alexanderS-13 |
Background of the issue: Symptoms: Questions: |
March 14, 2025 at 9:14 pm #16818597 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
While one of my teammates takes care of your ticket, I will provide you with the first debugging steps. Please update your WPML plugin and add-ons to the latest version, 4.7.1, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the latest code to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Please remember to backup your database before you proceed. If the issue persists after an update, please upload relevant screenshots to help illustrate the problem. I want to ensure that we fully understand the issue to provide the best possible solution. |
March 16, 2025 at 7:01 am #16821021 | |
alexanderS-13 |
it also persists after the updates and also happened already before the previous updates. |
March 17, 2025 at 7:03 pm #16827017 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Please review the ACF field groups and let me know the configuration for these repeater fields. Are they set to "translate", 'copy'/'copy once', or 'do not translate' ? Most likely we will need to adjust this configuration in order for you to achieve the desired results. Related documentation:https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/ |
March 18, 2025 at 7:08 am #16828088 | |
alexanderS-13 |
The repeater field is set as COPY, the text field inside it is set as TRANSLATE. |
March 18, 2025 at 5:52 pm #16831916 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
March 20, 2025 at 6:43 pm #16841620 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you I am in the backend, will update you shortly with my findings |
March 20, 2025 at 7:14 pm #16841743 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for providing the staging site; that was very helpful. A few key points to note: - The repeater field is set to COPY, while the text field inside it is set to TRANSLATE. - Since the text field is configured as TRANSLATE, its value is independent of the default language’s value and can be modified separately in each translation. - If the field becomes blank in the default language, the existing translation will not be automatically overwritten. Instead, manual intervention is required to remove the content in the translated version. The Issue: However, if a blank value were to be automatically pushed to the translation, it would contradict the TRANSLATE setting and instead behave as if the field were set to COPY. Recommended Solution: Manually Removing the Field Content in the WP Editor: - Remove the value of the button and update the post. - Switch to the translation view in the WordPress Editor by either: - Clicking WordPress Editor under the "Languages" section in the sidebar. - Using the language switcher in the header, selecting the secondary language, dismissing any warnings, and accessing the WP Editor. You can see the steps here: Once in the WP Editor, manually remove the content from the relevant ACF field, ensuring it remains blank. Adjusting the ACF Field Setting: Change the ACF field setting from TRANSLATE to COPY if the intended behavior is to have an empty value mirrored across translations. Let me know the results of these adjustments or if further clarification is needed. |
March 22, 2025 at 7:55 am #16846917 | |
alexanderS-13 |
ok, thank you, then it is as I expected. |