Cannot translate Footer or Header or Contact Form

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This topic is split from https://wpml.org/forums/topic/problems-with-displaying-languages-in-the-header-custom-space/

Tagged: Exception

This topic contains 18 replies, has 0 voices.

Last updated by Carlos Rojas 3 days, 16 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
January 22, 2026 at 8:57 am #17752787
homeP	There are still problems with the footer. We're using Footer Style 2. Footer Style 2 is not visible. hidden link hidden link
January 22, 2026 at 9:10 am #17752807
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, 1) Please adjust the filters to see all the footer templates. (Kindly check this hidden link">screenshot) 2) I sent the Sticky Header template for translation, and it worked as expected. (Kindly check this hidden link">screenshot) Best regards, Osama
January 23, 2026 at 7:21 pm #17758179
homeP	When I switch to English all texts are in German!! and the header is not visible at all!!! hidden link hidden link New threads created by Osama Mersal and linked to this one are listed below: https://wpml.org/forums/topic/untranslated-text-and-images/
January 25, 2026 at 9:51 am #17759810
homeP	I've found something else strange. During translation, the original colors are replaced with others. This affects the button colors. These are the original colors: hidden link After translation into other languages, the colors are now blue: hidden link New threads created by Osama Mersal and linked to this one are listed below: https://wpml.org/forums/topic/different-colors-per-languages/
January 25, 2026 at 9:53 am #17759811
homeP	One more thing to note: WPML says the page is completely translated. However, if you look at the images, more than half are still in German.
January 25, 2026 at 12:36 pm #17760006
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Timezone: Africa/Cairo (GMT+02:00)	Hi, 1) Please let me know if you can translate the header, footer, and forms. 2) I created new tickets for the other issues. The missing text and images issue: https://wpml.org/forums/topic/untranslated-text-and-images/ The button colors issue: https://wpml.org/forums/topic/different-colors-per-languages/ Best regards, Osama
January 28, 2026 at 8:48 am #17769734
homeP	Okay
January 28, 2026 at 9:57 am #17769963
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, Please let me know if you can translate the header, footer, and forms. Regards, Carlos
January 28, 2026 at 6:19 pm #17771605
homeP	No, why do you think I opened the ticket? Out of boredom?
January 28, 2026 at 6:47 pm #17771671
homeP	Please contact the theme author directly. I have already paid for everything, and honestly, I do not have the time to deal with such a disaster. It appears that this theme is a complete disaster. Almost nothing works correctly. Below is the email from the author. Thank you for your understanding, but I am not willing to pay for any additional services or further support. Author’s contact: ismailcseku@gmail.com
January 29, 2026 at 10:09 am #17773004
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello again, I have made sure that the header, footer, and contact form on the homepage are translated. I kindly ask you to double-check them and confirm that those elements are translated.
January 30, 2026 at 2:02 pm #17778449
homeP	Yes, it's translated now. Unfortunately, the translation is so bad that I have to translate the menu and footer manually! I'm wondering what I'm paying for if I have to manually adjust 50% of it afterward. Please tell us how we can translate the menu manually. We don't see a menu in the other languages. hidden link
January 30, 2026 at 2:31 pm #17778585
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, To translate the menus, you need to follow the steps described in this quick guide: https://wpml.org/documentation/getting-started-guide/translating-menus/ Important note: Keep in mind that the translation you are seeing on the secondary languages is not related to the menu translation, but to the page titles included in that menu.
January 31, 2026 at 7:51 pm #17780557
homeP	Is this the translation for "menu"? hidden link It says "not translated"! But the menus have been translated!!! I don't quite understand! Where does the bad translation come from that's already been done if the dashboard says "not translated"?!
February 1, 2026 at 10:45 am #17781035
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	That is not the translation for the menu. Follow the steps in the guide I shared, and you will see that the main menu must be translated here: hidden link