Guy you are having some issues when opening a ticket. The systems goes on a loop asking me to choose between the chat and the ticket (chat option does not load) and the ticket option brings me back to choose the category of the support I need and when I click on support, it brings me back to choose between chat and ticket.
Then, for some reason the chat opened and I started writing in the chat, the system blocked and forced me to send a ticket.
Anyway, the problem is that the css of the italian site is influencing the css of the english site.
Italian and english site have 2 separate and independent css pages.
This is the code I have in the italian site
See this /* Setting new position of Mega Menu */
#top #header .avia_mega_div {
right: -365px !important;
max-width: 1000px !important;
margin-right: 100% !important;
}
This is the code I have in the english site
See this /* Setting new position of Mega Menu */
#top #header .avia_mega_div {
right: -270px !important;
max-width: 1000px !important;
margin-right: 100% !important;
}
However, the english site is looking at the code I put in the italian site. This should not happen.
Why have I created the code for the 2 pages? because something wrong is happening at the beginning. The position of the mega menu in the italian website - without the newly added CSS code - is different than the position in the english site.
I believe there is a mis comunication when translating the website ITA / ENG
Could you please help? I hope everything is clear.
Amazing, I did not know that I could set the language in this way. You helped me greatly and in a very short time. Amazing.
Thank you so much 🙂
However, I have a question. Is there any reason why without the code, the position of the mega menu is not the same for both italian and english sites?
Thank you for confirming that the original issue in this ticket is now resolved.
The exact reason that a custom CSS is required to fix the position of Mega Menu in translation could be anything like interfering CSS or code from third-party plugins/theme, incompatible plugin or code.
If you could let me know what plugin/setup do you use for the menu and where can I see it exactly I can look into it further for you.
It looks like the position of the Mega menu is fixed with manual CSS in the primary language.
And since the length of many is obviously different in the translation due to the length of translated texts and the menu items being different a different CSS is required in order to make the position match accordingly.
Yes correct, but I added the CSS because without the positions would be different, the one in the italian website would be on the left side while the one in the english site would be on the right side. Anyway, the CSS helps 🙂
Manage Cookie Consent
We use cookies to optimize our website and services. Your consent allows us to process data such as browsing behavior. Not consenting may affect some features.
Functional
Always active
Required for our website to operate and communicate correctly.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
We use these to analyze the statistics of our site. Collected information is completely anonymous.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies track your browsing to provide ads relevant to you.
