Elementor license issue while working with translated pages

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where opening translated pages in the Elementor front-end editor prompts a license activation warning. This happens because the client is using a different domain for each language, which Elementor interprets as multiple domains needing separate licenses.
Solution:
We recommend registering all domains used on your site with Elementor to avoid receiving the license activation notification when switching between domains. This is not a bug but rather how Elementor manages domain detection for licensing purposes.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please visit our known issues page and check if there's a permanent fix available. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance at WPML support forum.

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Tagged: Not WPML issue

This topic contains 5 replies, has 1 voice.

Last updated by ronaldT-5 1 day, 4 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
January 21, 2025 at 4:30 pm #16619852
ronaldT-5	<b>Background of the issue: </b> I am trying to review my translated pages from within the Elementor front-end editor. Here is the link to a page where the issue can be seen: hidden link <b>Symptoms: </b> I am prompted with a warning message: 'Activate Your License and Get Access to Premium Elementor Templates, Support & Plugin Updates.' Every time I open a translated page via the Elementor editor, it affects my Elementor license. I have already talked to Elementor support, but they couldn't find the cause. I suspect WPML might be the culprit. <b>Questions: </b> Why does opening translated pages in Elementor affect my license? Is WPML causing the Elementor license issue?
January 22, 2025 at 12:53 pm #16622997
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Hello, This is not really a bug but it depends on how Elementor detects the DOMAIN URL of your site. you are now using a different domain per language and to elementor that means you're using 2 domains, so you should register 2 domains. that's why you're getting that notification on the translated pages. if it's not blocking any widget, then I believe that shouldn't be a problem, but unless you register all the domains used on your site, you'll keep getting that notification when you switch to a domain that doesn't use the registered domain. Regards,
January 25, 2025 at 1:19 am #16633002
ronaldT-5	I have already contacted Yoast, and so far they have not yet found a culprit. They know about my license situation. I was transferred to 2nd Level, then 3rd level. Currently awaiting for a response from my last reply to them.
January 26, 2025 at 2:27 pm #16635261
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I'm not sure why you contacted Yoast. The original question was about the Elemebntor front end and my colleague mentioned what was the cause of the prompt. If you have other issues with the Yoats plugin I'd appreciate it if you could open up a separate ticket for that and we will be happy to help regarding WPML and Yoast connection. Thanks.
January 26, 2025 at 4:07 pm #16635407
ronaldT-5	Sorry, I meant "I contacted Elementor". My bad!
January 28, 2025 at 12:38 pm #16641652
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Sure thanks.
January 29, 2025 at 3:15 pm #16647452
ronaldT-5	After an Elementor update, the issue seems to be gone. I never heard back from their 3rd level support