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Tagged: Exception
This topic contains 4 replies, has 0 voices.
Last updated by Dražen 5 days, 22 hours ago.
Assisted by: Dražen.
Author | Posts |
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January 23, 2025 at 3:00 pm #16628747 | |
marcelS-47 |
Background of the issue: I have implemented a translation of one of my slider with sliderrevolution by following the steps from you documentation (https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/#translating-slider-revolution-slides) but I just see the error "There is nothing to show here!" seems that WPML is not transferring the translation from the EN (english) slide from sliderrevolution here Please provide my a solution to fix this. Symptoms: Questions: |
January 24, 2025 at 8:03 am #16630536 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, it could be since you are using not official compatible theme, that it is not fetching translated slider revolution, or it is not set correctly. Please edit your 2nd language page and make sure the correct slider is set there. Let me know how it goes. Regards, |
January 24, 2025 at 9:30 am #16630743 | |
marcelS-47 |
Hi Drazen, what do you mean by "not official compatible theme"? Unfortunately it goes not. I checked again (see screenshot) and every single step of your documentation (https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/#translating-slider-revolution-slides) is implemented as it is described there. So how to fix this issue (the error "There is nothing to show here!")? Looking forward to hear from you. Thanks! |
January 24, 2025 at 9:44 am #16630792 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for getting back. That is good to know, but still, it is not officially on our list nor checked by us / together withthe author (https://wpml.org/theme/). Themes use custom blocks and or other parts that are custom for that theme, that might not be compatible with WPML, so some issues may happen, but it does not mean it will not work just some issues can happen as it is not officially compatible. Anyway, let me have a further look and try to help you out with this issue. Please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
- Please backup the site files and database before providing us access.
Thanks, |
January 27, 2025 at 1:01 pm #16637796 | |
marcelS-47 |
Can you please activate the private message again? |
January 27, 2025 at 1:04 pm #16637801 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, sure. Regards, |
January 27, 2025 at 1:55 pm #16638230 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am checking your EN page and the slider you use/translated slide and I can see it shows just fine. - hidden link I have not made any changes, just logged in and checked the website. Let me know if you still havethe same issue and need our help? Regards, |
January 28, 2025 at 2:40 pm #16642448 | |
marcelS-47 |
Hi Drazen, that very strange - now it works also on my end. thanks for checking. |
January 29, 2025 at 7:28 am #16644489 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, great, glad to hear that. Maybe it was cache. I will be closing this ticket now, feel free to contact us again. Regards, |