Error: Your password reset link appears to be invalid. Please request a new link below.

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This topic contains 1 reply, has 2 voices.

Last updated by Itamar 6 months, 2 weeks ago.

Assisted by: Itamar.

Author	Posts
September 16, 2024 at 11:10 am #16183231
dominicJ-5	Background of the issue: Hi I'm using WPML on a multisite install. I want the password reset to be active on the site (not at multisite level). I have all this working - by only when the user is set to language = Italian (the default) and not US. I think this might have something to do with caching - not sure. All I know is when the user is set to English US - I get this error message when I reset the password " Error: Your password reset link appears to be invalid. Please request a new link below." When I change the same user to Italian, I do not - it all works fine. Any suggestions on how I change this pls? Thanks Dominic Symptoms: Questions:
September 16, 2024 at 1:35 pm #16184279
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, I want to check on your site about this issue. If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.