Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 11 replies, has 2 voices.

Last updated by Dražen 1 year, 10 months ago.

Assisted by: Dražen.

Author Posts
September 6, 2023 at 8:06 pm #14355053

anandB-2

everytime i click something on the website it goes back to english from japnase and i need to use the language switcher to change to japanes is there a better solution to this please

September 7, 2023 at 6:08 am #14355927

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am afraid I do not understand what do you mean.

Please explain in more detail, what and where you click? Sharing a video of the steps would be helpful.

Regards,
Drazen

September 7, 2023 at 8:56 am #14357341

anandB-2

i am sharing the video it might be helpful

hidden link

September 7, 2023 at 9:04 am #14357473

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

great, thanks for that, I understand it now.

You will need to also translate the links that are part of those menu items. I am not sure how did you built and added it to the default language?

If it is a regular WP menu, then you can easily translate and adjust it manually, please check:

- https://wpml.org/documentation/getting-started-guide/translating-menus/#option-2-translating-menus-manually

Let me know if that helps.

Regards,
Drazen

September 7, 2023 at 1:10 pm #14359789

anandB-2

it is not a reqular menu the menu was created using generatepress

September 7, 2023 at 1:29 pm #14359935

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

okay, let me speed things up and try to help out here by checking the issue.

1) Please share steps where I can edit this menu in the default language from the backend.

2) Please make a full backup of your site (files and database) and confirm it in your next reply.
If possible please provide access to the staging website, not production.

Please note, that I might need to do some debugging procedures like enable/disable plugins, switch themes, change the default language of the user account, and/or access your website database to debug the issue furtherly.

I will share with you any changes or steps done in this process. Please let me know if you do not agree with the above or if I do not have your permission for any.

I would need to access both your site's wp-admin and FTP account, if possible.

I have enabled the private username and password fields in your next reply.

I suggest you create a new user, set it as an administrator and then add those credentials in the private fields mentioned.

You can safely add your information into these fields.

Regards,
Drazen

September 11, 2023 at 6:14 am #14372749
anandB-2

we will need to fix this also practically translated

hidden link

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-footer-not-translated/

Big-Bags-International-First-Choice-for-ideal-world-class-FIBC-packaging-solutions-01.jpg
September 11, 2023 at 7:33 am #14373149

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have opened a new ticket for your issue with the footer.

As for the header menu issue, I have checked and I see the menu is not translated. As I shared in my first reply, you need to translate the menu and follow our docs for that:

- https://wpml.org/documentation/getting-started-guide/translating-menus/#option-2-translating-menus-manually

Regards,
Drazen

Screenshot_1.jpg
September 11, 2023 at 7:24 pm #14379333

anandB-2

Drazen that is why i have shared my details so that you can help me out here, can you please help me expedite and undertake the needful

September 12, 2023 at 5:57 am #14380281

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have done it for you to speed things up, but please note we usually do not do the work for you. We would be glad to help with any doubts you have, but we can NOT do translation and work for you.

You still need to go to JP menu and adjust the titles of custom links menu items manually:

- hidden link

Regards,
Drazen

September 12, 2023 at 12:16 pm #14383613

anandB-2

only one is in English now how do i edit the same

please have a look at the attached images

Big-Bags-International-First-Choice-for-ideal-world-class-FIBC-packaging-solutions.jpg
September 12, 2023 at 12:19 pm #14383649

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

same as other menu items, edit the menu in Japanese and manually change the menu item label.

Image attached.

Regards,
Drazen

Screenshot_2.jpg
September 13, 2023 at 9:30 am #14388455

anandB-2

thank you for your help