Background of the issue:
I am trying to create a feed for my webshop for the German language products using CTX Feed pro. Everything goes well except the product image URLs are missing in many cases from the feed. This is a live webshop, and I need help urgently. Link to a page where the issue can be seen: hidden link
Symptoms:
Product image URLs are many times missing from the generated feed.
Questions:
How can I ensure product image URLs appear in the feed?
Now I use this to get the URLs, maybe with another field name I could succeed? {image_featured}
thank you. it is very important for me. I would be happy with any other feed generator plugin, just let me know if something works well with wpml. somehow i have to import my translated products very soon. thank you!
We found the feed takes the photo from the product gallery, not from the featured image. The products with no photo don't have a product gallery, just the feature image.
Therefore, there's nothing wrong from our point of view. I don't know if there's a feature to use the featured image only, but that's something you need to check with CTX Feed support.
Is it a bad joke right? All of my products have at least one product picture as you can see it. Tell me what is the correct meta field name then how I should put it into XML structure and get this picture. You exactly know there is a problem, as no meta field name works. Try another meta field name and you will see that many URLs are missing every time. Help me please with giving me correct answer and solution!
Reason me why it is "Not WPML issue" when there is no way how I can generate a correct feed with translated products. Or suggest me a way how i can generate a feed with correct picture urls.
As I said, all your products have a product image, yes, but not a product gallery.
Please check the example you gave me, hidden link (and its translation).
There's a Product Image, but nothing in the Product Gallery. We checked other faulty products and they were all like this: no images in the Product Gallery.
So the solution is to add the image to the Product Gallery as well, or ask CTX Feed support how to fetch the Product Image instead.
From what I can see, you don't have a CTX Feed for Hungarian, so how do you know that feed is correct? If you find the Hungarian feed fetches the Product Image, and the translations only fetch Product Gallery, then we can check it, but at the moment this looks like just a configuration problem with CTX Feed, not WPML.
"So the solution is to add the image to the Product Gallery as well"- it is not a solution. Let me know please the correct meta field name I can use for my product images in the XML structure. Check test-ENG.xml please what i created and the image urls are OK. What are the correct meta data field names what is in use by WPML for product images?
This new feed you're showing me uses a Google feed template, not a custom one, so it doesn't have the same settings as the custom one. You can see the structure is different. Therefore, you can't compare the two.
If you find the Google feed template doesn't work with German or that the custom2 feed template works with Hungarian or English, we'll check.
But until now we don't see an issue with WPML.
these console errors happens every time when you run a feed generation. just check it and you will find the same.
the answer what I got from there:
Md. Ohidul replied
Mar 11, 10:53am
Dear Eőry,
Thank you for contacting us.
In order to investigate the issue, we attempted to create a feed with custom template 2 on your site. However, it appears that there is an obstacle preventing access to your storage, which is causing the plugin to be unable to create a file in your directory. As a result, the feed generation process is halting at 4%. You can view the console error that indicates a storage access restriction issue here - hidden link
Furthermore, we kindly ask you to share the feed you have created, particularly the one that is missing the item images, and provide us with two example product IDs—one with a product image and one without—present in the feed.
If you prefer, you can also engage with our live chat agents to discuss this matter further.
