Background of the issue:
I am trying to get the French translation to work correctly on my site hidden link. The German translation always works and shows up on the front end correctly.
Symptoms:
The French translation has issues such as not showing on the front end even though I see them in ATE. Clicking 'complete translation' doesn't do anything or says 'completion already in progress', or the translation is always stuck in progress.
Questions:
Why is the French translation not showing on the front end?
Why does clicking 'complete translation' not work or say 'completion already in progress'?
Why is the French translation always stuck in progress?
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Does it only happen to this product? Also, I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To guide you further, please adhere to these instructions:
1. View the Duplicator instructions video: hidden link
3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.
Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.
Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
This is on live hidden link, I can open ATE and see FR in the right column. I hit Complete Translation and it says Completion already in progress. Front end still in EN hidden link This has been happening to FR only the past couple weeks.
I'm able to copy the Website to my local host and I'm able to replicate the issue. Please allow me to investigate this further and if required, I will escalate this further to our 2nd Tier Support for further assistance.
I've feedback from our 2nd Tier Support and they are still investigating the issue. For now, the only workaround would be to use the "Classic Translation Editor".
The topic ‘[Closed] French translation always having issues’ is closed to new replies.
