This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to locate the strings for two Menu Icons (Shopping Cart and User) in the String Translation area to change their links.
Solution:
We recommend following the steps in our documentation to find and translate strings that do not appear on the String Translation page. You can find the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If this solution does not apply to your case, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
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This topic is split from https://wpml.org/forums/forum/english-support/
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Last updated by 1 year, 4 months ago.
Assisted by: Long Nguyen.