Language keeps jumping back to origin

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where their Elementor page keeps switching from French to English. The symptoms include the French homepage reverting to English or becoming half English. Additionally, when a section is deleted on the English page, it also gets deleted on the French page, despite them being supposed to be separate. The page version reverts automatically after some time, and the French version updates automatically when it should not.
Solution:
We recommend checking the existing support ticket where a similar issue has been discussed for potential workarounds: https://wpml.org/forums/topic/language-keeps-changing-even-when-it-shouldnt/.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.

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Tagged: Bug, Exception

This topic contains 1 replies, has 1 voice.

Last updated by Andrey 1 month, 1 week ago.

Assisted by: Andrey.

Author	Posts
June 13, 2025 at 4:08 pm
jeromeL-18	Background of the issue: I am trying to resolve an issue where our Elementor page keeps switching back from French to English. Paola from your team has been given an account on our website to troubleshoot the issue. The English home page is linked to the French home page, and both are manually translated directly in Elementor. The issue can be seen on the French page: hidden link. The English home page is: hidden link, and the French home page is: hidden link. Symptoms: The French homepage keeps reverting back to English or becomes half English. When a section is deleted on the English page, it also gets deleted on the French page, even though they are supposed to be separate. The page version reverts automatically after some time, and the French version updates automatically when it should not. Questions: Why does the French homepage keep reverting back to English? Why are changes on the English page affecting the French page?
June 13, 2025 at 4:28 pm
June 17, 2025 at 8:35 pm #17144076
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. It looks like you have submitted the same issue in this ticket: https://wpml.org/forums/topic/language-keeps-changing-even-when-it-shouldnt/. We can continue working on one of these support tickets, but please make sure to check the ticket mentioned above first for a potential workaround.