This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing an issue where they are prompted to log in again when switching to another domain from the language switcher. Solution: We recommend the following steps to resolve the issue: 1. Deactivate Litespeed caching. 2. Navigate to WPML->Languages and switch the URL format to POST instead of URL. 3. Resave permalinks. 4. Test the functionality again.
Note: We have reactivated Litespeed caching after testing.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
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Hi. when I login to my website recilio.com and change to another domain from language switcher, to other addon domains which is recilio.se. It is asking for to do the logain again
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Rome (GMT+02:00)
Hello!
I'll help you get started while a supporter takes your case. can you tell me if you have tried both the different options for this found on the WPML > Languages > Languages by domain setting you selected?
once you do this, you need to always resave the permalinks and then access for the first time on each language, but it should keep you logged-in between them afterwards.
Can you try the different options (GET, POST, etc) and then let me know if any of them work?
I wanted to check this myself but i can't access the wp-admin section of your page, it returns a 404 (i guess you changed the admin login url).
Hello, I have done all the things which you have mentioned even I talked with the support person, He also tried everything in WPML- languages tab. He only created this ticket. I have changed the password. Can you please try it at your end and How I can share my login details again securely so that you can check.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
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NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Hi Thank you for your reply. It is working for admin users but not for non-admin users like customers. Can you plese check. I will share one customer login details if you want.
Hello, Thank you for your reply. It was working before. Recently only we activated litespeed plugin but it was working after activation too. I checked it after deactivating it but issue is still there. Can you please suggest some other solution
