Mailchimp WPML Troubleshooting

This thread is resolved. Here is a description of the problem and solution.

Problem:
I have translated the subscription form of Mailchimp by Translation Management and the translation is completed. But when I go to the form and choose the English language, it gives the same ID and shortcode.

Solution:
Please make sure that the "MailChimp for WordPress Multilingual" plugin (https://wpml.org/download/mailchimp-for-wordpress-multilingual/) is installed and activated.

Relevant Documentation:
https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 year, 9 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
September 19, 2023 at 10:21 am #14418643
petterH-2	Hello, I have translated the subscription form mailchimp for translation management and the translation is completed. I have followed the steps there are in the wpml documentation. But when I go to the form and choose the english language, it give the same id and shortcode.
September 19, 2023 at 5:45 pm #14423081
Mohamed Sayed	Hi Petter, Thanks for contacting WPML support. Could you please confirm that the "MailChimp for WordPress Multilingual" plugin (https://wpml.org/download/mailchimp-for-wordpress-multilingual/) is installed and activated? Also, kindly create a full backup of the database and website then update all the WPML plugins to the latest version and check if the issue is resolved. Let me know please how that goes. Kind regards, Mohamed
September 20, 2023 at 9:46 am #14428387
petterH-2	Thank you, I had other plugin for wpml and mailchimp but this plugin you send me worked.